Customer Satisfaction Survey

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Dear Customer:

As the Director of Sales and Marketing for MicroWave Technology Inc., I want to thank you for giving MwT the opportunity to serve you.  Please help us serve you better by taking a couple of minutes to tell us about the product and the service that you have received so far.  We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Don Apte
Director of Sales and Marketing

 

Customer Satisfaction Survey:

 
Was your last shipment received on time?
 
Yes
 
No
 
 
Did you receive the information you requested?
 
Yes
 
No
 
 
Was the product pricing in line with the product value?
 
Yes
 
No
 
 
Did we help you solve any issues or problems?
 
Yes
 
No
 
 
Did the product perform to the stated specifications?
 
Yes
 
No
 
How might we have improved our product and/or service?
 
 
 
Based on your last experience with MwT are you likely to purchase a product from us again?
 
Yes
 
No
 
 
Do you need more information?  (follow-up, samples, quote, literature)
 
 
 
Please provide the following information (optional)
  Name 
  Company
  E-mail address 


 

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